Terms & Conditions

Welcome to Cayo Creative! We’re thrilled to have you here. Before you browse our hilarious collection of coffee cups, sweatshirts, shirts, hoodies, and hats, please take a moment to review our Terms & Conditions. By using our website, you agree to follow these terms. 

1. General Information

• These Terms & Conditions govern your use of Cayo Creative LLC and all products/services offered on our website.
• We reserve the right to update, modify, or change these terms at any time without prior notice.
  

2. Ordering & Payments

• Some products are completely manufactured, and some products are print-on-demand, meaning they are created after your order is placed.
• Prices are listed in USD and are subject to change without notice.
• We accept major payment methods, including credit/debit cards and PayPal.
• Payments must be completed at checkout; we do not accept cash or installment plans.
  

3. Shipping & Delivery

• We currently ship within the United States and select international locations.
• Shipping times vary based on location and demand, but estimated delivery is 7-14 business days.
• Delays may occur due to unforeseen circumstances like bad weather, holiday rush, etc.).
• Customers are responsible for providing accurate shipping information. We are not responsible for orders lost due to incorrect addresses.
  

4.  Returns & Refunds

• We only accept returns if the product arrives damaged, defective, or incorrect.
• To request a return, please contact us within 7 days of receiving your order with photos of the issue.
• Refunds (if applicable) will be processed using the original payment method.
• We do not accept returns for buyer’s remorse or incorrect size selection, so please check the size chart before ordering!
  

5. Intellectual Property & Copyright

• All designs, images, logos, and content on Cayo Creative LLC are our intellectual property.
• You cannot copy, reproduce, or sell our designs without permission. Violators will be subject to legal action (and a very strong side-eye).
  

6. User Conduct

• Be nice! Any abusive, hateful, or inappropriate behavior on our website will result in account termination.
• Do not attempt to hack, modify, or misuse our site. We love creativity, but not that kind.
  

7. Limitation of Liability

• Cayo Creative LLC is not responsible for any indirect, incidental, or consequential damages arising from the use of this website or the products sold through it.
• Our total liability is limited to the amount you paid for the product in question.
  

8. Privacy Policy

• Your privacy is important to us! We only collect the necessary information to process orders and improve user experience.
• We never sell or share your personal information with third parties.
• Our website uses cookies to enhance your shopping experience. You can disable cookies in your browser settings if you prefer.
  

9. Contact Us

Have a question? Need help? Want to suggest a hilarious new mug design? Reach out!

Email:

Phone:

Hours

By using our website, you agree to these Terms & Conditions. Now, go and shop for some funny, sarcastic, and relatable designs!